Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy for any reason, we’re here to help.

Returns

You may return most new, unused items within 7 days of delivery. Items must be returned in their original condition, with tags, packaging, and proof of purchase. To initiate a return, please contact us with your order number.

Non-Returnable Items

Sale or discounted items, used or damaged products are not eligible for return.

Refunds

Once we receive and inspect your return, we will notify you of the status. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a defective or incorrect item, we will gladly exchange it at no extra cost, subject to availability.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or an error occurred on our part.

Return During Delivery

If an order is refused or returned during delivery, 50% of the delivery fee will still be charged to cover logistics and handling.

Delivery Attempts

Our courier will attempt delivery up to two times. On the third delivery attempt, a fee equal to 70% of the original delivery fee will be applied.